One question. A world of possibility.
A customer asks for an onboarding outline. Behind that simple message is a person, a company, and a history. Bring the information your team needs into the conversation.
A BETTER CONNECTION. A BETTER NEXT MOVE.
Your customer world, connected. Your next opportunity, in focus.
Bring prospecting, outreach, and customer intelligence together. Give your team a clearer view of every relationship and a smarter way to move it forward.
Purpose-built intelligence.
Real-world possibilities.
BASALTCRM / THE STORY IN MOTION
For the person building relationships, the next conversation matters more than another row in a database.
A customer question leaves the cliff archive and dives into a wide world.
A customer asks for an onboarding outline. Behind that simple message is a person, a company, and a history. Bring the information your team needs into the conversation.
A shared profile brings the company, the contact, and the last conversation together. You can prepare with context, and a teammate can pick up the relationship without starting over.
Inspect the customer’s reply and Jev’s reasoning beside the relationship. Shape a relevant response, then review it before sending. Your judgment gives the conversation its direction.
Keep the response, the follow-up, and the support history close to the customer. The next person on your team can continue the conversation with an understanding of what came before.
LESS FRICTION. MORE POSSIBILITY.
From the first signal to the next conversation. Put your customer relationships at the center of the workflow.
DISCOVER
Bring company research, lead generation, and customer context into a single prospecting workflow.
ENGAGE
Coordinate outreach and AI-assisted sales and support agents with the information your team already has.
UNDERSTAND
Jev decision intelligence helps you inspect buying intent, reply signals, and the reasoning behind the next action.
A LOOK INSIDE / YOUR NEXT MOVE
A little context changes what happens next. Explore the workflow, then make it your own.
Start growingBring research and relationships into view.
FROM INTENT TO ACTION
A connected workflow gives every next step a little more context.
Find your starting pointConnect customer records and the information your team needs.
Use research, conversation signals, and Jev insights to guide your work.
Coordinate outreach, support, and follow-ups from one workspace.
START WITH SOMETHING USEFUL
Create a professional email signature or an embeddable form. Free business tools that help you start building better relationships.
THE BASALT FAMILY / ONE SHARED DIRECTION
Purpose-built applications.
A consistent experience.
Find your next starting point.
The connected business suite
EXPLORE THE PRODUCTCustomer & sales intelligence
YOU ARE HERESocial intelligence & browser agents
EXPLORE THE PRODUCTModular business operations
EXPLORE THE PRODUCTPayments & onchain commerce
EXPLORE THE PRODUCTEnterprise voice AI
EXPLORE THE PRODUCTContent & visual publishing
EXPLORE THE PRODUCTLegal intelligence & operations
EXPLORE THE PRODUCTA LITTLE MORE CLARITY
Yes. BasaltCRM has a Community Edition and free email signature and form tools. Visit pricing for current plan details.
Jev helps evaluate buying intent and reply signals so your team can inspect the context behind a suggested decision. It is included for every team.
BasaltCRM includes AI-assisted prospecting, outreach, and customer support workflows. Configure agents and review the controls inside your workspace.
Explore the features and pricing pages, or talk with the Basalt team about your customer workflow.
YOUR NEXT CHAPTER STARTS HERE
Bring the BasaltCRM experience to your business.