Fast response, loyal customers
Generic CRMs require months of customization and hundreds of thousands of dollars to configure. BasaltCRM comes pre-configured with the exact pipelines, fields, and AI automation models required for plumbing success.
Service Calls & Emergency Dispatch
Entities, relationships, and modules built to mirror your actual business model.
Secure data residency, SSO, and localized compliance configurations ready out-of-the-box.
The AI doesn't just read data—it actively resolves tasks, qualifies complex deals, and interacts with clients autonomously based on plumbing best practices.
Instantly qualifies new inquiries, routes hot leads to the right agent, and extracts key data into fields automatically.
Keeps leads engaged with personalized outreach, adapting messaging based on complex engagement signals.
Monitors account health and proactively reaches out to at-risk clients before they churn.
Smart calendar management that syncs dynamically with team availability, minimizing no-shows for client meetings.
Stop building workflows from scratch. Our platform leverages industry-standard data to map out operational logic uniquely formatted for your business scale.
Lead intake → auto-qualification → agent assignment
Property match suggestions → tour scheduling → feedback capture
Offer pipeline movement → signature → close checklist
Post-close nurture → referral program → repeat listings
Secure, extensible, and integrated with the tools you already use.
Military-grade AES-256 encryption, role-based access control, and complete audit logging on every atomic change.
Flexible REST API and real-time Webhook hooks integrate seamlessly into legacy infrastructure.
99.99% uptime SLA distributed across globally redundant regions for low-latency operations.
Yes. Kubernetes/Helm supported. Cloud hosting also available.
Yes. REST and Webhooks with scoped tokens and rate limits.
Yes. Email, messaging, pipelines, and dashboards templates included.
AI uses organization-specific signals; no cross-tenant data mixing.