Messages & Internal Communication
BasaltCRM includes a full internal messaging system for team collaboration — built like a professional email client.
Features
Compose: Send messages to one or multiple team members. Recipients: TO, CC, and BCC support for proper routing. Threading: Full conversation threading for organized discussions. Priority Levels: LOW, NORMAL, HIGH, URGENT — with visual indicators. Labels & Tags: Organize messages with custom labels. Starring: Star important messages for quick access. Attachments: Attach documents and files to messages.Inbox Management
Read/Unread Tracking: Per-recipient read status with timestamps. Archive: Move old messages out of the inbox. Delete: Soft-delete with recovery option. Search: Full-text search across all messages.Team Scoping
All messages are scoped to your team. Messages stay within your organization's boundary, ensuring data isolation in multi-tenant environments.